Make It So Consulting LLC

Privacy Policy for Make It So Consulting LLC Effective Date: June 14, 2025 Make It So Consulting LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information for our website (www.make-it-so.one) and SMS communications via Zoom Phone. 1. Information We Collect Phone Number: Provided directly (e.g., in-person, over the phone) for SMS communications. Name: If provided during direct interactions. Message Content: Content of SMS replies or inquiries. Website Data: Email or other details from contact forms; usage data (e.g., IP addresses) via cookies. 2. How We Collect Information Direct Interactions: Phone numbers provided in-person or via phone for SMS. SMS Opt-In: Consent via texting a keyword (e.g., “APPT”) to [Your Phone Number] or verbal/written agreement. Website: Contact form data (not phone numbers) and usage data via cookies. 3. SMS Communications We use SMS only for transactional/support purposes (e.g., appointment reminders, order updates), not marketing. Consent: By opting in, you agree to receive SMS at the provided number. Disclosure at collection: By providing your phone number, you consent to receive SMS from Make It So Consulting LLC for transactional/support purposes. Message/data rates may apply. Reply STOP to opt out. See www.make-it-so.one. Opt-Out: Reply “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT,” or contact support@make-it-so.one. Frequency: Messages as needed (e.g., one per appointment). 4. Use of Information Send transactional/support SMS. Provide customer support. Improve services/website. Comply with legal obligations. 5. Sharing Information We do not sell or share your data without consent, except: Service Providers: E.g., Zoom Phone, bound to protect your data. Legal Requirements: To comply with law or protect our rights. Business Transfers: During mergers/acquisitions, with notice. 6. Data Security We use reasonable measures to protect your data, but no system is fully secure. SMS may not be private; we are not liable for privacy issues. 7. Cookies We use cookies for website functionality and analytics. Manage preferences via browser settings. 8. Your Rights You may have rights (e.g., under CCPA/GDPR) to access, delete, or correct data, or opt out of SMS. Contact support@make-it-so.one. 9. Children’s Privacy Our services are not for those under 16. We do not knowingly collect their data. 10. Changes We may update this policy and post changes at www.make-it-so.one. Significant changes will be notified via email/SMS. 11. Contact support@make-it-so.one SMS Notes: Message/data rates may apply. Reply “HELP” for support, “STOP” to opt out. See www.make-it-so.one.